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Frequently Asked Questions
How do I place an order on your website?
To initiate an order, please navigate our product catalog, choose your desired items, and click the ‘buy now’ button. For the majority of items, proceed to checkout with your cart. In the case of products linked with our trusted partner, you will be seamlessly directed to their respective website.
What payment methods do you accept?
We at GoBuySnel now accept payments directly. We accept all major cards and other payment options including Paypal. Proceed to the check-out page to learn more.
What is your return and refund policy?
Return of Products in Perfect Condition:
If you’ve made a purchase directly through our website, you may return the product for a refund within 14 days of delivery, excluding shipping and handling costs. Please be aware that you are responsible for the return shipping cost. Ensure that the product remains unused and is in its original packaging if you’re returning it due to a change of mind. Regrettably, we cannot accept returns for personalized, customized, or specially modified items.
Additionally, it’s crucial to securely wrap your package to prevent damage during the return process. We are unable to process returns for items damaged in transit.
Return of Products Defective or Wrong item Shipped:
In which cases will GoBuySnel not refund 100% of the product’s value?
– If the product has clear signs of misuse, unjustified damage or arrives in bad condition;
– If the product is returned without the packaging, with a damaged packaging, or with transport labels that make the packaging unusable.
– If the product is returned with missing parts or accessories, or if the incident description is not real – the product will not be refunded
